MADE TO ORDER



MADE TO ORDER

• Given the bespoke nature of the service, payment will be taken in full at the time of placing the order.

• Jerry Phillips, Jerry Phillips LLC. shall aim to deliver the product within 8-10 weeks of the order confirmation; the delivery of an order is subject to the availability of materials and Jerry Phillips LLC. reserves the right amend the delivery time as necessary.

• Jerry Phillips LLC USA. shall be entitled to refuse any monogramming of initials which would result in an offensive word in any language at its sole discretion.

• For store purchases: delivery of goods will be to the store of purchase for collection by the Customer. If the goods are not collected within 30 days of delivery to the store, Jerry Phillips Collection. may dispose of the goods at its discretion without liability.

•The shipment of exotic skins is subject to jurisdictional laws; as the Customer you are responsible for ensuring that the requested exotic material or skin can be shipped to your respective region/address. For more information on the Convention on International Trade in Endangered Species of Wild Fauna and Flora (“CITES”) please refer to http://www.cites.org/. Your own country may have additional requirements beyond those adopted via CITES.

• Once your order has been placed, due to the bespoke nature, we are unable to cancel or amend the order.

• Should the order be cancelled for whatever reason, after 48 hours of the payment of an order, Jerry Phillips Collection, Jerry Phillips LLC. shall not be liable to refund any direct or indirect costs borne by the Customer, including purchase price, delivery costs and taxes. All cancellations will result in a refund due to the payment being taken in full at the time of purchase.

• Requests to amend the order will result in the order being cancelled, you will be charged 100% of the total order value and a new order will need to be placed.

• Fabric colours and materials may vary. Jerry Phillips Collection, Jerry Phillips LLC. cannot accept responsibility for any variations in colour, shade and texture and will not accept returns on this basis.

• Please be aware that the image seen is a mocked visual representation of how your MADE-TO-ORDER item should look and there may be slight colour/material variations in the actual product you receive.

• Jerry Phillips Collection, reserves all of its intellectual property rights in the designs of MADE-TO-ORDER products. Therefore, the design, as defined by the email confirmation order, is not unique to the customer.